Restaurant Steward - Pride of America jobs on Cruise Ships

*** PLEASE READ PRIOR TO COMPLETING THE APPLICATION***

PER UNITED STATES COAST GUARD REGULATIONS, CREW MEMBERS ONBOARD THE PRIDE OF AMERICA MUST BE UNITED STATED CITIZENS OR PERMANENT RESIDENTS RESIDENT ALIENS (GREEN CARD HOLDERS). FAILURE TO MEET THIS REQUIREMENT WILL AUTOMATICALLY DISQUALIFY YOU FOR EMPLOYMENT CONSIDERATION ONBOARD THE PRIDE OF AMERICA.

 

Restaurant Steward - Pride of America jobs on Cruise Ships

POSITION SUMMARY / ESSENTIAL FUNCTIONS

The Restaurant Steward is responsible for providing support to the Main Dining Rooms, Buffet and Crew Mess during service and ensuring cleanliness of these areas at the completion of service.  Responsible for beverage and table maintenance in an assigned station of the Buffet as directed by management.

Overall

  • Turning over tables and promoting beverage service in the Buffet, in order to assist with the achievement of departmental guest satisfaction targets and food and beverage revenues.
  • Responsible for safeguarding all equipment and materials required for operation, by adhering to proper handling procedures.
  • Turning of tables and capitalizing on beverage service in the Buffet.
  • Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
  • Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.

Main Dining Rooms

  • Escorts guests and/or resets tables as assigned.
  • Assist Waiters and Assistant Waiters with stocking, cleaning and maintaining waiter stations throughout service.
  • Ensures that the restaurants are properly cleaned at the end of each meal period, according to the cleaning schedules; cleaning responsibility must equal or exceed the Company’s established public health standards.

Crew Mess

  • Set up mess rooms with all food, beverage product, condiments, sign stands, utensils, china, glassware and silverware prior to each service.
  • Maintain food line and cleanliness of tables throughout service.
  • Cleans and sanitizes food line, beverage dispensing machines, and restocks all of the china, glassware and silverware at the end of each service.

Buffet

  • Set up assigned station with the required amounts of equipment and mis-en-place prior to the start of service.
  • Clean tables in assigned station throughout service.
  • Complies with sequence of service for beverage to ensure timeliness of service to guests in assigned station.
  • Perform side work such as silverware roll-ups, emptying trash, and stocking/cleaning beverage station.
  • Performs other jobs as assigned, to include but not limited to manning non-cooking buffet action stations (i.e. carving station, dessert station).

 

QUALIFICATIONS / REQUIREMENTS 

  • Minimum of one year previous restaurant experience in land-based or shipboard operation is preferred. 
  • Minimum of one year previous experience selling and serving wine and other beverage products is preferred. 
  • Advanced level English verbal and writing skills, including the proper use of English grammar is required.

 

EDUCATION

  • High school diploma or GED or foreign equivalency is required.
  • Courses and or training in safety, environmental, public health and sanitation regulations and procedures are required.

 

REQUIRED ABILITIES / PHYSICAL REQUIREMENTS

  • Passionate about hospitality and customer service driven
  • Must have a professional appearance and good hygiene
  • Respect for all co-workers and guests
  • Able to work 7 days a week
  • Ability to live in close quarters, share limited space with other cabin-mates
  • You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard Merchant Mariner Credential (MMC) as well as a Transportation Workers Identification Credential (TWIC). In order to qualify for an MMC you must:
    • Be at least 18 years of age
    • Be a US Citizen or Permanent Resident Alien
    • Pass Physical Exam/Drug Screen
    • Have a Reasonably Clear Background
  • The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC). In order to qualify for a MMC, applicants must demonstrate specific physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.4 NVIC 04-8). Shall have a Body Mass Index (BMI) of 40.0 or less. Blood Pressure as per USCG a maximum 160/100.​​​​​​​

 Restaurant - Regular - Pride of America


 

 

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